PERSONAL INFORMATION
Compliance with the Personal Data Protection Regulation (GDPR)
New Privacy Policy, to comply with the new EU legal framework for the protection of personal data, Regulation (EU) 2016/679 with effect from 25 May 2018.
Our company, with the distinctive title "VAMVAXSHOP", is active in the field of marketing household goods through the website www.vamvaxshop.com
This privacy policy sets out the personal data we process when you use the website www.vamvaxshop.com , how to use, share and protect this data and how to contact VAMVAXSHOP.
Responsible for the processing of your Personal Data in connection with this privacy policy is the limited liability company under the name "VAMVAX S.A.", with the distinctive title "VAMVAXSHOP" with GEMI no. 0007873601000.
Your data is used only for the processing purposes for which you have consented by subscribing to our newsletter.
VAMVAXSHOP requests that you submit certain personal data to:
- The creation of an account by you on its website
- Making purchases
- Request to receive updates on new products, competitions, offers
- Contacting our representatives
- Your participation in giveaways
- The use of our website
PERSONAL INFORMATION COLLECTED:
Name, e-mail, phone number, delivery and billing address, gender, date of birth, login and account information (including username and password), purchase history, personal preferences, list of products for possible future purchase and cookies.
When you use our website, some data is automatically collected by your device or web browser.
This data includes the following:
Cookies, IP addresses, referrer headers, browser and browser version identification data, as well as web beacons and tags.
More information on these practices is included in the section on Cookies και Pixel Tags of this privacy policy.
REGULATION OF PERSONAL DATA COLLECTED:
When using our website, you are provided with timely information and asked to consent to certain practices. In particular, we ask for your consent for the use of your location and the sending of relevant notifications. We may obtain this consent through our website or by using the standard consents available on your device.
PURPOSE OF USING YOUR PERSONAL DATA:
When using this website www.vamvaxshop.com from you, we use your personal data in order to provide you with the product you have requested. In particular, if you make a purchase on our website or participate in a promotion, we will use the contact information you provide to contact you about the purchase or promotion. If you contact our representatives, we will use information relevant to you, such as delivery or payment information or the product you purchased, to help you resolve a problem or answer your questions.
In many cases, in order to use certain information on our website, you may need to provide VAMVAXSHOP with additional data or specific consent to use certain information in a certain way. For example, in order to share content on social media, you may need to provide login information for your accounts on social media.
- To communicate information about our products, services and events and for other promotional purposes:
By providing your consent, we will send you newsletters about VAMVAXSHOP's products, services, competitions and other promotions. You can revoke the consent you have granted us at any time.
If you have already purchased products from VAMVAXSHOP, we may use the contact information you have provided to us in order to send you promotional updates of other products similar to the ones you have purchased, where permitted by applicable law, except in the case where you have already requested that no newsletters be sent to you by us. Otherwise, we will ask for your consent to send you product promotional information.
- To operate, improve and maintain our business, products and services:
We may use your personal data for our business. For example, when you make a purchase, we use this information for accounting, auditing and other internal functions. We use personal data about how you use our products and services to improve your user experience, to help identify technical and service issues, and to administer our website.
- To protect our rights, property or safety, ours or that of others:
We may also use your personal data about how you use our website to prevent or detect fraud, abuse, misuse and violation of our Terms of Use, as well as to comply with court orders, government requests or applicable law.
- For general research and analysis purposes:
We use data about how our website is used to better understand consumer behaviour and preferences. By way of example, we may use information about how visitors to our website use our search and product discovery functions to optimize the presentation of products on our website.
- Other purposes:
We may also use your personal data in other ways and will provide special notices when we collect the data and obtain your consent where necessary.
DISCLOSURE OF YOUR PERSONAL DATA
VAMVAXSHOP shares your personal data with:
- Third party service providers that process personal data on behalf of VAMVAXSHOP, transfers and deliveries, hosting, management and maintenance of our data, e-mail and sms distribution, research and analysis, management of VAMVAXSHOP promotions, as well as management of certain services and data. When we use third-party service providers, we enter into agreements that require them to implement appropriate technical and organizational measures to protect your personal data.
- Other third parties to the extent necessary to: (i) comply with a government request, court order or applicable law; (ii) prevent illegal uses of our Sites and Apps or violations of our Sites and Apps Terms of Use and policies; (iii) protect ourselves from third party claims; and (iv) assist in the prevention or investigation of fraud (e.g. counterfeiting).
We may also transfer personal data we hold about you in the event of a sale or transfer of all or part of our business or assets (such as in the event of reorganisation, transfer, spin-off, dissolution or liquidation).
PROTECTION AND MANAGEMENT OF YOUR PERSONAL DATA:
- Encryption & Security:
We use a variety of technical and organizational security measures, including encryption and authentication tools, in order to maintain the security of your personal data.
- International data transfer:
The personal data we collect (or process) within our website will be stored in Greece and other countries within the EU. Some of the data recipients with whom VAMVAXSHOP shares your personal data may be located in countries other than the one where the original collection of your personal data took place.
- Preservation of your personal data:
We retain your personal data for as long as necessary to fulfil the purposes set out in this privacy policy (unless a longer retention period is required by applicable law). In general, this means that we will retain your personal data for a period of ten (10) years otherwise for as long as you wish to have an account with VAMVAXSHOP. With respect to your personal data related to product purchases, we retain this data for a longer period in order to comply with our legal obligations (such as tax and trade laws and for warranty purposes).
YOUR RIGHTS REGARDING YOUR PERSONAL DATA:
You have the right to ask for the following:
- Access to your personal data
- An electronic copy of your personal data (portability)
- Correction of your personal data if it is incomplete or inaccurate
- Deletion or restriction of your personal data in certain circumstances provided for by applicable law.
These rights are not absolute, as they may, for example, be limited by tax legislation. Where we have obtained your consent to process your personal data, you have the right to withdraw your consent at any time.
If you would like to request a copy of your personal data or exercise any other right, please contact us using our contact details.
Choosing not to receive Marketing Communications
If you have a VAMVAXSHOP account, you can opt out of receiving VAMVAXSHOP marketing communications by requesting to be removed from our email and sms lists using our contact details.
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COOKIES ΚΑΙ PIXELTAGS
VAMVAXSHOP collects information, which may include personal data, from the web browser you use when you use our website. We use a variety of methods, such as cookies and pixel tags, to collect this information, which may include:
- Your IP address
- Your unique cookie ID number, information about your cookies, and information about whether your device has software to access certain data
- Unique device identification number and device type
- Domain, type and language of web browser
- Operating system and system settings
- Country and time zone
- Previous visits to websites
- Information about your interaction with our Sites, such as number of clicks, purchases, stated preferences
- Access times and related URLs.
We use cookies to track our customers' use of our Sites and to understand their preferences. This allows us to provide services to our customers and improve their online experience.
We also use cookies to obtain aggregate data about traffic and interaction with websites, to identify trends and to obtain statistics so that we can improve our website.
You will also soon be able to change your preferences via the "Cookie Settings" page at the bottom of each page.
USE OF THE SPITISHOP WEBSITE WITH THIRD PARTY PRODUCTS AND SERVICES
If you choose to use your interaction with VAMVAXSHOP on third-party social media platforms, the data that remain there are governed by the policies in force on those platforms.
VAMVAXSHOP may provide links to other (third party) websites and Apps for your convenience or information. Linked Sites and Apps have their own privacy notices or policies, which we strongly recommend that you read. To the extent that we do not own or control any Linked Sites or Apps, we are not responsible for their content, nor for any use of the Sites or Apps, nor for the privacy practices of the Sites or Apps.
CHANGES in our Privacy Policy
Our current legislation and practices change over time. If we decide to update our privacy policy, we will post the changes on our Sites and Apps. If we make material changes to the way we process your personal data, we will send you prior notice or, where required by law, we will seek your consent to implement those changes. We strongly recommend that you read our privacy policy and keep yourself regularly updated on our practices. This privacy policy was last amended in May 2018.